As you can imagine, I get lots of emails. I would like to respond to everyone, it’s just physically impossible. I have an AWESOME customer support team, they will read your message. There is a good chance they will forward it to me.

We read every message that comes in and strive to respond to our emails within 48 hours.

To submit a ticket, go here

Depending on the ticket volume it can be as quick as a few hours. If you feel we may have missed your message, email us at [email protected]

We’re usually available during regular business hours, Monday – Friday, 9AM to 5PM Manila Time. Chances are your question may have already been answered, visit our FAQ Page here.

Updating a credit card or other billing information?
Email us at [email protected]